1-800-PACK-RAT review (2026)

How does a 1-800-PACK-RAT container move work?

1-800-PACK-RAT delivers a container to your address, you pack and load it yourself, and 1-800-PACK-RAT then transports it. The carriage is done for you; the packing and loading are yours. That split decides responsibility in transit: how the load was packed and secured sits with the customer, while the transport sits with the company carrying it. 1-800-PACK-RAT does not name a separate transporting company, so ask 1-800-PACK-RAT which entity performs the transport on your shipment and what protection applies to it.

Is 1-800-PACK-RAT licensed to move within North Carolina?

For a move that stays inside North Carolina, movers are authorised by North Carolina Utilities Commission, and the authorisation is called Household goods Certificate (C-number). The agency publishes no public lookup and no recorded phone or email for verifying an individual mover. We have not verified 1-800-PACK-RAT's North Carolina authorisation, and nothing here says it lacks one. Holding federal interstate authority is a separate thing from holding state authorisation for a move that starts and ends inside one state.

What is 1-800-PACK-RAT's USDOT number?

1-800-PACK-RAT carries USDOT number 1534531 and docket number MC-648624 on the FMCSA company census file. The registered legal name is 1-800-PACK-RAT LLC. The filed physical address is 11640 Northpark Dr Ste 300, Wake Forest, NC 27587. The census entity status for 1-800-PACK-RAT is active. The registration covers interstate operations. The census records the operation classification for 1-800-PACK-RAT as authorized for hire.

Federal source: FMCSA SAFER Company Snapshot for USDOT 1534531 · Data as of August 13, 2026

Is 1-800-PACK-RAT registered to carry household goods?

1-800-PACK-RAT does not list household goods among the cargo classifications on its federal census record. The classes it does list are General freight. A cargo classification records what the company registered on its MCS-150 form. It is not the same thing as active household goods operating authority, which is held on a separate federal licensing and insurance record and has to be checked there.

Federal source: FMCSA SAFER Company Snapshot for USDOT 1534531 · Data as of August 13, 2026

How big is 1-800-PACK-RAT's fleet?

1-800-PACK-RAT reports 345 power units and 420 drivers on its federal registration. Power units count trucks, tractors and other self-powered vehicles the company operates, not trailers. 1-800-PACK-RAT last updated that federal registration on January 30, 2026, so the counts describe the fleet as filed on that date rather than today.

Federal source: FMCSA SAFER Company Snapshot for USDOT 1534531 · Data as of August 13, 2026

Does 1-800-PACK-RAT have a federal safety rating?

1-800-PACK-RAT has no federal safety rating on its census record. Most interstate carriers have never had a compliance review, and a rating is only assigned after one, so the absence of a rating is not a negative signal about 1-800-PACK-RAT. It means no rating review has been recorded, and the other federal registration details remain the material check.

Federal source: FMCSA SAFER Company Snapshot for USDOT 1534531 · Data as of August 13, 2026

Is 1-800-PACK-RAT a carrier, a broker, or both?

1-800-PACK-RAT holds both motor carrier authority and property broker authority on its federal licensing record. Carrier authority means 1-800-PACK-RAT can operate the trucks and crews that perform a move itself. Broker authority means 1-800-PACK-RAT can also arrange a move that another licensed company performs. On any given job, ask which of the two applies before you sign, because it decides whose crew arrives on moving day and who is liable for your goods. The licensing record for 1-800-PACK-RAT shows household goods authority, property authority, broker authority, and no passenger authority.

Federal source: FMCSA Carrier All With History licensing file · Data as of August 13, 2026

Is 1-800-PACK-RAT authorised to move household goods?

1-800-PACK-RAT holds active operating authority covering household goods on its federal licensing record. This is a stronger statement than the cargo classification on the census registration. Authority is the licence to carry that freight for hire, and it has to be active for 1-800-PACK-RAT to move a household across state lines lawfully.

Federal source: FMCSA Carrier All With History licensing file · Data as of August 13, 2026

How much can a mover charge above a non-binding estimate?

On an interstate move priced with a non-binding estimate, a mover may require no more than 110% of the estimated charges before it will release your goods at delivery. That cap is set by 49 CFR 375.407, and it applies to the mover you hire regardless of what the final weight turns out to be. Anything owed above that amount is not payable on delivery day: the mover must bill you for it, and you have 30 days from delivery to pay it under 49 CFR 375.407.

Source: 49 CFR 375.407, eCFR

What is a mover liable for if my belongings are damaged?

Every interstate mover must offer released value, the no-extra-charge level of liability set by 49 CFR 375.701. Under released value the mover owes 60 cents per pound per article, so a claim is settled on what a damaged item weighs rather than on what it is worth. A heavy item pays out more than a light expensive one. The alternative is full value protection, which a mover must also offer, costs extra, and settles at repair, replacement, or a cash equivalent. Released value applies by default if you sign nothing else.

Source: 49 CFR 375.701, eCFR